More On Legal & Compliance
from The Advisor's Professional Library- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firm’s policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- The Few and the Proud: Chief Compliance Officers CCOs make significant contributions to success of an RIA, designing and implementing compliance programs that prevent, detect and correct securities law violations. When major compliance problems occur at firms, CCOs will likely receive regulatory consequences.
After more than 12 years as president and CEO of NAVA, Mark Mackey has resigned to pursue other opportunities in the financial services arena.
A national search is currently underway for Mackey's replacement, with hopes to have new leadership in place by NAVA's 2008 annual meeting in October. Mackey plans to stay on until the 2008 meeting and assist with the search, according to a NAVA release announcing his resignation.
Clifford Jack, chairman of NAVA, said in the release that "from his work with the regulatory community to the development of the straight-through processing initiative, to consumer education and awareness efforts, Mark has always been committed to serving the best interests of both the industry and investors of all financial profiles."
Mackey added in the release that "It has been my privilege to be part of an organization that has been so successful in improving the environment for our industry and the millions of investors who are enjoying greater financial security."
Formerly known as the National Association for Variable Annuities, NAVA renamed itself the Association for Insured Retirement Solutions.
