More On Legal & Compliance
from The Advisor's Professional Library- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firm’s policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- Meeting and Exceeding Clients and Regulators’ Expectations Although it can be difficult, there are ways for RIAs to meet or exceed client expectations, increase customer satisfaction, and help firms retain current clients and attract new ones.
In laying out the Obama Administration's plan for financial services reform before Congress March 26, Treasury Secretary Timothy Geithner said that revamping the current financial services regulatory landscape would not take "modest repairs at the margin, but new rules of the game." He said those new rules "must be simpler and more effectively enforced and produce a more stable system that protects consumers and investors, that rewards innovation, and that is able to adapt and evolve with changes in the financial markets."
Among those new rules he put forth to a Congressional panel headed by Rep. Barney Frank (D-Massachusetts), would be reigning in risk-taking, putting tighter controls on hedge funds and money markets funds, as well as putting large financial institutions under tighter rules. In his testimony before the House Financial Services Committee, Geithner said the Administration's reform plan includes four broad components: addressing systemic risk, protecting consumers and investors, eliminating gaps in regulatory structure, and fostering international coordination.
Geithner's testimony March 26 focused on systemic risk, and he laid out the five areas that must be addressed in this area. First, he said, would be a single independent regulator with responsibility over systemically important firms and critical payment and settlement systems. Second would be requiring higher standards on capital and risk management for those systemically important firms. Third, the proposal would require SEC registration of all hedge fund advisors who have assets under management above a moderate threshold. Fourth, would be putting together a comprehensive framework of oversight, protections, and disclosure for the OTC derivatives market. And fifth, would be instituting new requirements for money market funds to reduce the risk of rapid withdrawals.
Geithner also said he would support legislation that would create an optional federal insurance charter.
Geithner's prepared remarks are available here. To view an archived video presentation of Geithner's testimony, please click here.
