The U.S. Government Accountability Office is worried the Social Security Administration won't be able to handle both the increase in claims and the wave of staff retirements. By 2017 the SSA estimates retirement and disability filings will increase the agency's workload by about 1 million annual claims. The flood of work might overload the agency, which projects 44 percent of its staff will be retired by 2016. Although the SSA published a new strategic plan back in September, GAO says it doesn't detail how the administration will handle the needs of retiring baby boomers, specifically. Will the SSA be able to deliver as promised? They say a plan is in the works.
SSA not ready for retirement flood
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