Finding workflow solutions specific to your firm can be made easier once you define the actual business you are in and the client service experience you want to deliver. For example, directing a business focused primarily on managing the investments of 401(k) plans is relatively simple. The processes for procuring clients, taking deposits, reporting results, serving participants, and relating to the economic buyer are quite different from how you would serve a high-net-worth client and his family. Your optimal client and the business you want to build inform how you structure workflow, hire and reward staff, and deploy technology effectively.
From the August 2009 issue of Investment Advisor • Subscribe!
First Things First
August 1, 2009 • Reprints
Related Articles
- How Not to Lose a Client: 3 Basic, Effective Strategies
- Why RIA Firms Should Hire the Young, Pt. 2: 5 Tips on Recruiting Breakaway Brokers
- An Overlooked but Key Role in an Advisory Firm: Office Manager
- Top 10 Technology Trends for Advisors and Their Partners, Pt. 4: Integration
- HighTower’s Weissbluth, IA 25 Honoree, Touted on CNBC
Previous
Find the Fit FirstNext
Valuation MythsRelated Terms
Comments
Advisor Tools
Business Evaluator
The Business Evaluator tool is designed to educate advisors on career options. Get recommendations unique to your situation as the Business Evaluator intuitively guides you through exploring a change.
eNewsletters
You are signed up! See the entire list of AdvisorOne eNewsletters.



