Raphael Lapin

About the Author

Raphael Lapin

Raphael Lapin is a Harvard-trained negotiation and communication specialist. He is the principal of Lapin Negotiation Strategies, a training and consulting company, and author of Working With Difficult People, part of DK Publishers’ (Penguin Books) Essential Managers Series. He can be contacted at relapin@conflict-management.net.

  • Advisor or Confidant?

    By Raphael Lapin  |  September 1, 2010

    While on a late summer afternoon outing with my children, we suddenly came across an Apple Store in all its technological seduction and splendor. Upon...

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