client communications

• 

  The Client Newsletter: Canned or Customized?

  By Gil Weinreich, AdvisorOne  |  March 5, 2013

  The client newsletter costs money and time to produce, but fail to put it out and you have dispensed with a valuable communication tool.

• 

  Advisor Marketing and Social Media: No Job for Amateurs

  By Angie Herbers  |  November 8, 2012

  Want to build and protect your brand? Get professional help. Here’s one firm you should check out if you’re serious about using tech tools to market yourself.

• 

  RIAs Aren’t Using CRM to Full Potential: Schwab TweetUp

  By Joyce Hanson  |  September 26, 2012

  RIAs are missing opportunities to use CRMs for everything from business analytics to social media, according to a Twitter “TweetUp” moderated by Schwab Advisor Services.

• 

  Pursuing Practice Excellence: The Advisor Perspective

  By Spenser Segal, ActiFi, James J. Green, AdvisorOne  |  May 22, 2012

  In the first of a series of reports by the Investment Advisor Group and ActiFi on our breakthrough practice management study, advisors told us their needs and which partners they rely on—and don’t—for practice management solutions.

• 

  6 Things Wealthy Clients Expect of Advisors: IMCA Conference

  By John Sullivan, AdvisorOne  |  April 23, 2012

  Focus on highly effective client communication, understanding the client’s needs and tailoring the wealth management team's approach.

• 

  Simplifying Your Practice; Seeking Hidden Value: April Research—Slideshow

  By Editorial Staff  |  March 27, 2012

  The cover story of Research magazine's April issue looks into a growing trend in advisor training programs toward "Pursuing Simplicity." A feature article on "The Measured Approach to Value" describes how value investors today are applying their philosophy to a turbulent market. Among the April issue's other offerings: Bill Good's...

• 

  Use and Misuse of Social Media

  By Les Abromovitz  |  January 1, 2012

  Social media is an inexpensive and effective way to communicate with established and prospective clients.  Nevertheless, when RIAs utilize social media to promote their advisory practices, they risk compliance problems for their firms.

• 

  Advertising Advisor Services and Credentials

  By Les Abromovitz  |  January 1, 2012

  Section 206 of the Investment Advisers Act contains the anti-fraud provision of the statute and ensures that RIAs’ advertising and marketing practices are consistent with the fiduciary duty owed to clients and prospective clients.   

• 

  Client Communication and Miscommunication

  By Les Abromovitz  |  January 1, 2012

  RIA policies and procedures must specify what type of communications should be retained. The safest course of action is for RIAs to retain all communications—to clients, from clients, and about client accounts.  To comply with fiduciary obligations, communications must be thorough and not mislead.

• 

  Split Decision: Fees Plus Retainers May Be the Answer

  By Bob Clark, AdvisorOne  |  October 4, 2011

  Harold Evensky, Angie Herbers and the blogosphere weigh in on whether now is the time for advisors to switch to retainers from asset-based fees.